Privacy Policy

VendeLink — Developer: Kamberipa Enterprise — Last updated: June 28, 2026

This Privacy Policy describes how Kamberipa Enterprise (“we”, “us”, or “our”), the developer of the VendeLink mobile application (“App”), collects, uses, shares, stores, and deletes information when you use the App on iOS, Android, or related web pages we operate. By creating an account or using the App, you agree to this policy.

Data controller: Kamberipa Enterprise
Privacy contact: vendelinkk@gmail.com
Public policy URL: https://connect-c69b0.web.app/privacy-policy.html
Account deletion URL: https://connect-c69b0.web.app/data-deletion.html

What the App does

VendeLink is a marketplace for Namibia: browse and search properties, jobs, and marketplace listings; create an account to publish listings, message sellers, apply for jobs, and manage your profile. The App does not contain hidden modes, alternate storefronts, or undocumented tools. The following capabilities are intentional and described here:

• Guest browsing. You may view public listings and this privacy policy before signing in. Posting, messaging, and applications require an account.
• Sign-in. You may register with email and password or, on supported devices, Sign in with Apple. We receive the account identifiers and profile details those providers share with us to create and secure your account.
• Push notifications. If you allow notifications, we use Firebase Cloud Messaging to alert you about new chat messages, followed sellers’ new listings, and job-application updates. A badge on the Messages tab may show your unread count. You can turn notifications off in iOS or Android device settings at any time.
• In-app and local alerts. While the App is open, a short on-screen banner (iOS) or a local notification (Android) may show for the same alert types so you can open the relevant screen.
• Listing photos and documents. Sellers may attach photos and PDF documents to listings. Buyers who open a listing can view or download those files to their device using the system file viewer. Large images may be resized or compressed on your device before upload.
• Job applications. Applicants may attach files (such as a CV or portfolio) to a job application. Employers reviewing applications can download those files to their device to open them.
• Chat and message attachments. Messages may include text and links to files you or other users upload. Opening a file downloads it temporarily to your device for viewing.
• Following sellers. You may follow sellers to keep track of them in the App. If you allow notifications, we may alert you when a seller you follow publishes a new listing.
• Block and report. You may block another user or submit a report with an optional description and evidence image. Reports are reviewed for safety and policy enforcement.
• Partner referrals. Approved partners may share referral links that open the Apple App Store or Google Play directly (not the VendeLink website). When someone taps a valid link, we record a link visit and may store a referral code. On Android, the Play Store install referrer may be read once after install. On iOS, we may match a recent link visit using a hashed network identifier. If you sign up and publish your first listing, the partner receives credit under Profile → Partner referrals. Link-visit records expire after about seven days.
• Crash and usage analytics. We use Firebase Crashlytics and Firebase Analytics to diagnose crashes and understand aggregate app usage. We do not use cross-app advertising tracking, do not request the iOS App Tracking Transparency (“Allow App to Track”) prompt, and do not collect the advertising identifier (IDFA) for tracking purposes.
• Optional feedback. After you have used the App for about a week, we may ask once for a star rating and optional comment, which you can dismiss or send.
• Listing view counts. Opening a listing may increment a view counter so sellers see interest in their posts.
• Trending search suggestions. Search queries you save may contribute to aggregate, anonymized trending terms shown as suggestions to other users (up to five suggestions). These suggestions do not identify individual users.
• Account activity. We may store a last-active timestamp on your account to support listing-expiry and similar product features.
• Transactional email. When you contact a seller by email, receive job-application alerts, or we process moderation reports, we use an email delivery provider to send those messages.
• Image caching. Listing and profile images you view may be stored in the App’s on-device cache so they load faster when you scroll back to them. You can clear app data from device settings to remove cached files.
• No individual monitoring. VendeLink is not designed or marketed to monitor another person. We do not collect precise background location, call logs, SMS content, contacts, or device activity for surveillance purposes.
• Safe file handling. File and message links are user-initiated. Documents you choose to open are downloaded to your device’s app storage for viewing. For safety, installer/app-package downloads (for example .apk, .xapk, .apks, or .aab) are blocked in the App.

Apple App Store and platform disclosures

This section summarizes our practices for Apple App Review and aligns with the App Privacy details you see on the App Store product page.

• Data used to track you across apps and websites owned by other companies: None. We do not track you for advertising or share your data with data brokers for cross-app tracking.
• Data linked to you: Contact information (email, phone number, display name), user-generated content (listings, messages, applications, photos, documents, reports), identifiers (account ID, device push token), usage data (in-app interactions and analytics events), and diagnostics (crash logs).
• Data not linked to you: Aggregated or de-identified usage and crash statistics that cannot reasonably be used to identify you.
• Purposes: App functionality, account management, product personalization (for example saved searches and favorites), analytics, and app stability (crash reporting).
• Account deletion in the App: Apple requires apps that support account creation to let users delete their account inside the App. Signed-in users can delete their account at any time under Profile → Delete account. Deletion is initiated in the App; you may be asked to re-enter your password or confirm Sign in with Apple before deletion proceeds. You do not need to email us to delete your account, although email support is available if you cannot access the App.

Device permissions

The App may request the following device permissions. You can deny any optional permission; core browsing may still work, but some features will be unavailable.

• Photo library (iOS and Android). Used when you choose photos to attach to listings, profile pictures, job applications, or reports. We access only the items you select.
• Camera (where offered by the system picker). Used only if you choose to take a new photo for a listing or profile picture.
• Notifications. Used only if you allow push notifications, to deliver message, listing, and application alerts.
• Phone and email links. If you tap a seller’s phone number or email on a listing, the App opens your device’s phone or mail app. We do not read your call history or mailbox.
• Permissions we do not request: Precise location, contacts, microphone, calendar, Bluetooth, motion/fitness, or health data.

Sign in with Apple

If you use Sign in with Apple, Apple provides us with a unique account identifier and may provide your name and email address. If you choose Apple’s “Hide My Email” option, Apple may give us a private relay address that forwards to your real inbox. We use this information only to create and secure your VendeLink account, communicate with you about the service, and comply with this policy. Apple’s handling of your Apple ID data is governed by Apple’s Privacy Policy.

1. Information we collect

• Account data. Email address, display name, mobile number (when required for registration), profile photo URL, authentication provider information, and account identifiers from Firebase Authentication (including Apple, when you use Sign in with Apple).
• Profile and marketplace content. Information you add to listings (titles, descriptions, prices, locations, photos, PDF documents, phone numbers shown on listings), job applications, favorites, messages, follows, blocks, saved searches, and similar features.
• Search activity. Search queries you save may be stored in your account to improve your experience. Saved queries may also contribute to aggregate trending search suggestions (see above).
• Files you upload or download. Images, PDFs, and other files you attach to listings, applications, messages, or reports are stored on our servers. When you choose to open a file, a copy may be saved temporarily on your device.
• Notification tokens. If you enable push notifications, a device messaging token is stored on your user profile so we can deliver alerts to that device. Tokens are removed when you sign out on that device.
• Referral and install attribution. Referral codes, link-visit events (including a hashed network identifier for attribution), Android Play install referrer data (read once after install), signup attribution, and whether you published a first listing for partner reporting.
• Safety reports. Report descriptions, identifiers of reported users or content, and any evidence image you attach.
• Device and technical data. Device type, operating system version, app version, language, IP address (for security and attribution), crash reports, performance diagnostics, and similar technical data collected by our service providers.
• On-device preferences. Limited settings such as sign-in session state, terms acceptance, and UI preferences may be stored locally on your device using secure platform storage.

2. How we use information

We use the information above to provide, maintain, and improve the App; authenticate users; display listings, jobs, and messages; power search; deliver notifications and transactional emails you allow or request; let you follow sellers, block users, and submit reports; process applications and partner referrals; measure listing interest and aggregate search trends; support file viewing and downloads you request; resize or compress large uploads; cache images on your device for performance; prevent abuse; enforce our terms; and comply with legal obligations.

3. User-generated and shared content

Information you publish in listings (including photos, descriptions, location text, and contact details you choose to show) is visible to other users and guests who browse the App. Messages you send are visible to conversation participants. Job applications you submit are visible to the employer for that job. Please do not post sensitive personal information you do not want others to see. You are responsible for the content you upload.

4. Where data is processed and third-party services

We use service providers to host and operate the App. Each processes data only as needed to provide their service to us. Data may be stored or processed in countries other than your own, including regions used by our providers.

• Google Firebase — Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Cloud Messaging, Analytics, and Crashlytics. Google Privacy Policy
• Algolia — Listing content you publish (such as titles, descriptions, locations, and contact details shown on listings) is indexed to power search. Algolia Privacy Policy
• Resend — Email addresses and message content needed to deliver contact emails to sellers, job-application alerts, and moderation notifications. Resend Privacy Policy
• Apple — Sign in with Apple and distribution through the App Store. Apple Privacy Policy
• Google Play — Distribution on Android devices. Google Privacy Policy

5. Sharing

We do not sell your personal information and do not share it for cross-context behavioral advertising. We share data only as needed to run the App (with infrastructure providers listed above), with other users when you choose to publish content or communicate through the App, when required by law, to respond to lawful requests, or to protect rights, safety, and security.

6. Tracking and advertising

We do not use your personal information for third-party advertising, do not enable personalized ads based on your activity in other companies’ apps or websites, and do not use Apple’s App Tracking Transparency framework because we do not track you across other companies’ apps or websites. Analytics and crash reporting are used only to operate and improve VendeLink.

7. Retention

We keep information for as long as your account is active or as needed to provide the service. Referral link-visit records used for install attribution are kept for about seven days unless claimed sooner. Cached images on your device remain until you clear app data or uninstall the App. When you delete your account, we delete or anonymize associated data as described below, except where law requires longer retention or limited backup copies persist for a short period.

8. Security

We rely on industry-standard measures provided by our platform (including encrypted transport and access controls). No method of transmission or storage is completely secure.

9. Your choices and privacy rights

Depending on where you live, you may have rights to access, correct, delete, or export personal data, restrict or object to certain processing, or withdraw consent where processing is consent-based. To exercise these rights, contact vendelinkk@gmail.com. We may need to verify your identity before responding.

• European Economic Area, United Kingdom, and similar jurisdictions: You may lodge a complaint with your local data protection authority if you believe our processing violates applicable law.
• California, USA: We do not sell or share personal information for cross-context behavioral advertising. California residents may request to know, delete, or correct personal information we hold about them, subject to legal exceptions.
• Namibia and other regions: Contact us using the details below and we will respond in line with applicable local law.

10. Account and data deletion

In the App (recommended): Open Profile → Delete account, confirm your identity when prompted, and confirm deletion. This starts permanent deletion of your account and associated data from our active systems.

By email: You may also email vendelinkk@gmail.com from the address linked to your account. See our Data deletion page for details.

What we delete: When deletion completes, we aim to remove your Firebase Authentication account and data tied to you in our services, including your user profile; username, email, and phone claims; listings you published; listing media in storage; favorites; follows; seller reviews; job applications you submitted (including uploaded files); conversations and messages you participated in; saved search history; feedback you submitted; reports you filed; partner referral signup records tied to you; profile and report images in storage; and push notification tokens for your account.

Exceptions: Some information may remain in encrypted backups for a limited time, appear in another user’s message history until they delete their copy, or be retained where the law requires (for example fraud prevention or legal claims). Deletion is generally completed within 30 days of a verified request.

11. Children

The App is not directed at children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

12. International data transfers

Because we use cloud providers such as Google Firebase, Algolia, and Resend, your information may be transferred to and processed in countries other than Namibia, including countries that may have different data-protection laws. Where required, we rely on appropriate safeguards such as standard contractual terms offered by our providers.

13. Changes

We may update this policy from time to time. We will post the revised policy in the App and at our public URL, and update the “Last updated” date. Continued use of the App after changes become effective means you accept the updated policy.

14. Contact

For privacy questions, access requests, or complaints, contact:

Kamberipa Enterprise
Email: vendelinkk@gmail.com
Data deletion: https://connect-c69b0.web.app/data-deletion.html

Related: Terms of Service